We at BATEK respect your privacy and are committed to protecting your personal data in line with good industry practice and, as far as reasonably possible, with applicable data protection and e-commerce regulations in the Kingdom of Saudi Arabia (including the Personal Data Protection Law "PDPL" and the E-Commerce Law).
1. Who we are
BATEK is a digital platform that provides summaries of international books in Arabic, via subscription, through the website www.batek.ch.
2. Personal data we collect
We may collect the following data when you use our services:
- Full name
- Email address
- Mobile number (if provided)
- Payment information (processed via a secure payment provider - we do not store full card details)
- Basic usage data (device type, country, pages visited within the platform)
3. How we use your data
We use your data only for legitimate purposes, including:
- Creating and managing your user account
- Providing access to BATEK content and services
- Processing payments and subscriptions
- Communicating with you about the service (notifications, updates, support)
- Improving user experience and developing our content and services
We will not use your data for purposes other than those stated above unless we obtain your explicit consent.
4. Legal basis for processing
We process your personal data based on:
- Your consent when you register or complete a subscription
- The need to perform the contract (your subscription to BATEK)
- Compliance with applicable legal and regulatory obligations
5. Sharing your data with third parties
We may share your data only with:
- Secure payment service providers
- Hosting and infrastructure service providers
- Analytics service providers (where possible, in an anonymized or aggregated form)
We do not sell your personal data to any third party. We only disclose your data to third parties within the limits permitted by applicable law or with your explicit consent.
6. International data transfers
Some data may be stored or processed on servers located outside the Kingdom of Saudi Arabia. In such cases, we aim to work with providers that apply high standards of data protection and, as far as reasonably possible, in line with the requirements of the Saudi PDPL.
7. Data retention
We retain your personal data only for as long as necessary to:
- Provide the subscription service, and/or
- Comply with legal and regulatory requirements
After that, we delete or anonymize your data where reasonably possible.
8. Your rights
Subject to applicable law, you may have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data where there is no legal reason to keep it
- Object to certain types of processing
To exercise these rights, you can contact us via the Contact Us page on the website.
9. Data security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse or disclosure. However, no system can be fully secure on the internet, and we cannot guarantee 100% security.
10. Cookies
We may use cookies to improve your experience, such as remembering your login or language preferences. You can manage cookies through your browser settings, but this may affect some website functions.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the service after any changes means you accept the updated policy.
12. Contact us
If you have any questions about this Privacy Policy or your personal data, please contact us info@batek.ch or through the Contact Us page on the website.